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Case Study: US Business Graphics Software Company

The client had a strong distributor relationship with a Japanese partner and wished to move to a more direct model to take full control of the marketing and sales process, and to strengthen brand identity in the market. Two of the CDS management team worked on this retained assignment and have successfully introduced more than 20 key staff including the Country Manager, all the line managers and a strong corporate sales team. The company has increased revenues from US$ 5 million to close to US$ 20 million and has managed to retain everyone.

As well as working closely with the Regional Managing Director, CDS also forged strong links with HQ and regional HR, advising and consulting on the hiring process, rules of employment and other HR related matters. Quote:

"Over the past 2 years, I have worked closely with the management team at CDS. We have grown from 0 to 25 in this time and CDS have successfully filled more than 90% of our permanent hires including all the management team. They have been an excellent partner to work with, making huge efforts to understand our business and bring us talented bilingual staff. We have not lost a single hire in this time. CDS has been a major factor in our success in Japan and we will continue to retain their services."

S.S., Japan Country Manager, US Business Graphics Company.







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